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Disclosures

Disclosures

VamoFinCare Last Updated: [Insert Date]

1. Role of VamoFinCare

VamoFinCare is a technology-enabled facilitation platform (“Lending Service Provider” / “Digital Lending App” model). VamoFinCare:

  • Is not a Non-Banking Financial Company (NBFC), bank, or Reserve Bank of India (RBI)-regulated lender.
  • Does not sanction loans, hold loan assets on its own books, or set interest rates.
  • Operates under agreement(s) with regulated Partner NBFC(s)/Bank(s), who are the actual lenders for every financing transaction facilitated through the Platform.

Every loan disbursed through VamoFinCare is originated, underwritten, approved, and funded by a Partner NBFC or Bank named in the applicable Key Facts Statement (KFS) provided to the patient before loan acceptance.

2. Our Regulated Lending Partners

PartnerTypeRegulator
[Partner NBFC Name]NBFCReserve Bank of India
[Partner Bank Name]BankReserve Bank of India

(Names, RBI registration numbers, and CIN of each Lending Partner to be listed here and kept current.)

3. Key Facts Statement (KFS)

In line with RBI’s Digital Lending Guidelines, every patient will receive a standardized Key Facts Statement from the Lending Partner before accepting any loan. The KFS will disclose, at minimum:

  • Annual Percentage Rate (APR)
  • All fees and charges (processing fee, if any; late payment charges; foreclosure charges)
  • Loan amount and tenure
  • Repayment schedule
  • Cooling-off / look-up period during which the loan can be cancelled without penalty (as per Lending Partner policy and RBI norms)

The 0% interest EMI representation on this website refers to the interest component only; any applicable processing fee or charge disclosed in the KFS is separate and will be shown transparently before you accept.

4. No Guarantee of Approval

Submitting an application through VamoFinCare does not guarantee financing approval. All credit decisions are made solely at the discretion of the Lending Partner based on its own underwriting policy, creditworthiness assessment, and regulatory requirements.

5. Data Sharing and Privacy

To process your application, VamoFinCare shares your application data (KYC details, contact information, treatment cost, and related information) with the relevant Lending Partner and permitted service providers (e.g., verification agencies, credit bureaus) strictly for the purpose of processing your financing request. See our [Privacy Policy] for full details on data collection, use, storage, and your rights.

VamoFinCare does not sell patient or clinic data to third parties for marketing purposes.

6. Recovery and Collections Practices

Where VamoFinCare or its designated partners coordinate collections on behalf of a Lending Partner, such activity is conducted in accordance with the RBI’s Fair Practices Code and Digital Lending Guidelines, including:

  • No use of coercive, intimidating, or harassing recovery methods;
  • Contact only during permitted hours;
  • Clear identification of the caller/collector and the Lending Partner on whose behalf collection is made.

Any grievance regarding collection conduct can be raised via our Grievance Officer (see below) or directly with the Lending Partner.

7. Grievance Redressal

Grievance Officer — VamoFinCare Name: [Insert Name] Email: vamofincare@mail.com Address: Indore, Madhya Pradesh, India

If your complaint is not resolved within [30 days / applicable RBI timeline] or relates specifically to loan terms, disbursal, or repayment, you may also escalate to the Lending Partner’s own Grievance Redressal Officer as named in your KFS/loan agreement, and thereafter to the RBI Ombudsman for Digital Lending, where applicable.

8. Provider (Clinic) Disclosures

  • Payouts to Partner Clinics are made by or through the Lending Partner (or its designated disbursal mechanism) upon loan approval, not directly by VamoFinCare as a lender.
  • Partner Clinics do not bear collection risk for approved financing; this risk sits with the Lending Partner. VamoFinCare or its partners may coordinate collections as described above.
  • Onboarding fees (if any) for Partner Clinics will be disclosed at the time of sign-up.

9. No Investment or Deposit-Taking

VamoFinCare does not accept public deposits and does not offer investment products through this Platform. Any reference to “Partner NBFC” or “Partner Bank” relates solely to the lending arrangement described above.

10. Marketing Claims Disclosure

  • “Paid within 24 hours” refers to the typical payout timeline to Partner Clinics following loan approval and is subject to operational and banking cut-off times; it is not a guaranteed timeline in every case.
  • “10,000+ patients financed” and “500+ partner clinics” are cumulative figures as of [date]; updated periodically.
  • Treatment categories listed (Dental, IVF & Fertility, Cosmetic & Aesthetic, Hair Restoration, LASIK & Vision) reflect current coverage and are subject to change; confirm current eligibility with your provider.

11. Updates to This Page

This Disclosures page will be updated as our Lending Partner relationships, regulatory requirements, or product terms change. Please review periodically.

This document is a working draft intended as a starting point for legal/compliance review. Because VamoFinCare facilitates lending under RBI’s Digital Lending Guidelines, this page — including exact partner NBFC/Bank names, RBI registration details, KFS process, and grievance timelines — must be finalized with compliance counsel and cross-checked against the actual signed agreements with your Lending Partners before publishing.